About Us
ProTech Group specializes in providing both online training and distance learning solutions to corporations and individual students alike. We are based in Los Angeles , California where we are able to work closely with our customers and vendors such as Microsoft and Cisco.
Though we are based in southern California , the ProTech Group serves students from around the globe. Our students join in remote classroom training from the U.S. , Europe, Australia , Asia, the Pacific Islands , and points beyond. Because of this international student body (and because we believe that service should stop at 5:00 PM Eastern Standard Time), we provide 24/7 online support! No matter where you are physically, your e-learning course comes with instant access to live mentors via e-mail and Internet chat. These friendly and knowledgeable ProTech Group mentors are available around the clock, seven days a week. We call these mentors "e-Structors" because they are able to instruct you via an electronic medium.
The courses offered by ProTech Group are among the finest available with online training that has been co-developed with the certification programs' vendors. For example, if you're studying for one of your Microsoft certifications, our co-developed courses were co-developed by Microsoft, thus ensuring exceptional content that meets all of Microsoft's strict standards.
ProTech Group Specialties
- IT topics - This covers essential IT topics from desktop support to Oracle administration.
- IT certification - This covers the major IT certification programs such as Cisco, CompTIA, IBM, Microsoft, ProSoft, Oracle, and Sun Microsystems.
- Business soft skills - This covers career advancement training with topics from Accounting and customer service to industrial skills, knowledge management, and team building.
- Microsoft Office software - This covers desktop computer training in several versions of Microsoft Office with an emphasis on the programs in the Office suite such as Word, PowerPoint, Outlook, and Excel.
ProTech Group Employees
We are committed to providing effective e-learning solutions to individual students and corporate training departments alike. All ProTech Group employees are knowledgeable, friendly, and service oriented. Our staff understands the concerns of our students and works diligently to help each one find the right course to meet their goals. Staff members are trained in the art of customer service and knowledgeable in the products and services offered. ProTech Group CSRs can help you with most inquiries and understand when they need to direct you to a person better equipped to help you.