Telephone Skills Online Training

ProTech Group offers the Telephone Skills Online Training. If you need addtional assistance, please contact one of our computer training specialists by email, or by phone at 1.866.718.7246.

Telephone Skills Online Training Features:

• Anywhere, Anytime Training via Online
• Online Mentoring open 24/7
• Hands-on Interactive Exercises
• Audio Narrations
• Practice Assessment Tests

Telephone Skills Training Outline:

• Professionalism Through Basic Skills
• Handling Difficult Calls
• Effectively Managing Inbound and Outbound Calls
• Try a Demo

24/7 Online Mentoring:
ProTech Group offers mentoring support for our blended learning solutions. In conjunction with e-Learning courseware. Mentor support is available to assist students for their content and technical needs. Students have access to certified instructors ("e-Structors") 7 days a week, 24 hours a day.